What happens to your clothes when you bring them to Best Care? Who cares for them and how do they make them look renewed and refreshed?
Your clothes are in the Best Care when they are with us! Our professional garment care specialists are trained to remove stains, solve problems, steam out wrinkles, perform minor repairs and make your clothes look the best they can.
The process starts at the counter when you drop off your cleaning. This is the best time to let us know about any stains that may require extra attention, or to identify any other potential concerns. That way we can be sure our garment experts will be able to give your clothes any extra care needed.
We identify your garments with a bar code tag system, then sort them by type, fabric content, color, and cleaning method. Although we are a dry cleaners, some garments may need to be laundered, hand washed, or wet cleaned, and we can provide that service. Other specialty items such as leathers or furs require special care. Some garments may require stain removal efforts before we clean them and others may not. It all depends on each individual piece.
Dry cleaning cleans clothing without the use of water, it’s true, but liquids are involved. Dry cleaning solution is the primary cleaning force in the process, using a fluid that cuts through grease and oily stains but does not harm most fabrics. Special dry cleaning detergents are added by a controlled system. Precision and regular maintenance is of the essence to ensure properly cleaned clothing.
Wet cleaning may resemble the home washing process because it uses water as the main cleaning agent, but that’s where the similarities end. Wet cleaning uses highly specialized equipment and additives in combination with temperature and agitation controls to clean clothing, giving them a renewed and refreshed appearance.
After cleaning we check your clothes for any remaining stains that may not have come out in the cleaning process. This is called spotting or stain removal. Any lingering stains are removed to the best of our ability using the appropriate products. These items are then re-cleaned before they go on to finishing.
Dressed to Im-Press
Near the end of the production line you’ll find the steam pressing stations. This is where your clothes are pressed and made ready to wear. Pressing is a job that requires an eye for detail, and it’s these details that help you look good when you’re wearing your professionally cleaned clothes to an important function at work or for play.
Following the steam pressing process, all of your garments are brought back together and ready for final inspection. This is where we catch things like missing buttons, stains that may need extra work, and any pressing touch up required. Any item that does not pass this quality control inspection is sent back for additional care before being assembled with the rest of your order and bagged.
That’s the process in a nutshell. Thanks for taking the tour! If you have any questions about the clothing care process, feel free to ask a customer service representative. We love what we do and we’re only too happy to talk about it.
We look forward to serving you again soon!
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