More than 35 million fewer hangers will make their way to landfills this year, thanks to the help of  Best Care Dry Cleaners and other participants of the Drycleaning & Laundry Institute’s “DLI Cleaners Care – Hanger Recycling” program.

Best Care Dry Cleaners formerly recycled thousands of hangers each year on its own, but by joining with associated cleaning businesses across the nation the company was able to contribute to a greater goal.

How does Best Care’s Staff and Management feel about this effort? “We’re proud to be part of a program that keeps hangers out of landfills and helps reduce our industry’s carbon footprint. We want our customers to know that we care about the environment and the future as much as we care about cleaning their garments.”

Best Care Dry Cleaners is working with many other dry cleaners on the Drycleaning & Laundry Institute’s DLI Cleaners Care Hanger Recycling program. The national effort aims to send 35 million fewer hangers to landfills in 2017, and hopes to see the number grow beyond that.

Participating dry cleaners pledge to reuse hangers whenever possible and recycle unusable hangers with local steel scrapyards. How can our customers help? Take a free cardboard hanger caddy when you’re in to drop off cleaning, fill it up with wire hangers and drop it off at one of our locations. Your closet and the environment will thank you!

To find out more about our commitment to the environment, visit our website: www.bestcaredrycleaners.com

#hangerrecycling #garmentcare #dryclean #wetclean

 

 

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During Wear – Don’t sit on rough surfaces while wearing a swimsuit. The concrete beside the pool or wood from the lounge chairs may snag the swimsuit material. Always lay down a towel before you sit. Don’t wear your favourite suit in the hot tub or jacuzzi. The hot water combined with chlorine will cause fading and shorten it’s lifespan.

Wash your swimsuit after each and every wear – even if you don’t go in the water. Sweat, sunscreen, sun tan lotion, sand, salt and chlorine contain ingredients that can be damaging to fabric and can lead to eventual breakdown of the material. Mineral-based lotions and oils can cause yellowing over time if swimsuits are not washed thoroughly. Chlorine is another reason to wash as soon as possible. It is harsher on swimwear than fresh and salt water and can lead to fading of bright colours.

Don’t put your swimsuit in the washing machine. For best results, wash your swimsuit by hand and use a delicate detergent or white vinegar. The agitation and extraction in some home machines can cause bunching or stretch out your suit out of shape. Fill your sink with lukewarm water and add one capful of mild detergent or white vinegar. Let the swimsuit soak in the solution for about 10 minutes, and then rinse with cool water.

Never put swimsuits in the dryer – To dry, gently roll your suit in a clean dry towel to remove excess water. Then lay flat to completely dry. Never put swimsuits in the dryer, the heat will cause damage to the delicate spandex and elastic fibers.

Happy Swimming, we hope you enjoy the Summer!

#Garmentcare #Winnipeg #Dryclean #Wetclean

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How do you clean linen? 

  • Linen is usually washable, but it can shrink if it has not been pre-shrunk by the manufacturer. Check the care label before laundering.
  • If machine washing linens, use warm water and a short, gentle cycle.
  • Separate colours before washing. Many linen dyes may bleed.
  • Dry linen garments on a clothing rack or hanger.
  • When pressing, use a high temperature with a spray mist or damp cloth.
  • If your linens have been treated with a wrinkle-resistant finish, use a lower setting on your iron.
  • Clean all pieces of your linen outfits at the same time to avoid colour discrepancies.

Linen is a comfortable fabric to wear due to its breathability and natural fibres. It also wrinkles very easily – this natural wrinkle must be embraced, it will not stay perfectly pressed during wear like some man-made fibers.

We professionally care for linens and have the specialized equipment to wet clean or dry clean based on the needs of your specific garments. At Best Care our mission is to help keep you looking your best all summer long.

#BestCare #Garmentcare #Dryclean #Wetclean #Linen #Summer

 

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Recently we received an assignment from our Methods for Management business group. The members of this group are Dry Cleaners who want to gain knowledge and experience from their peers in the industry. Our assignment was to ‘secret shop’ our competitors and present our findings at the next meeting. This sounded like really fun, informative homework to me, so I took things one step further. I decided to create a red wine challenge and include Best Care in the Secret Shopper Program. In the interest of professionalism and respect for our competitors in Winnipeg, I will not report all the secret shopper’s findings, but only on what I learned about how Best Care measures up.

First our shopper purchased a blue, Joe brand, 100% cotton shirt. It was stained with a tablespoon of red wine (a little wine goes a long way!) Then two buttons were removed, one small one under the collar and the front fourth one from the top. Once the wine had dried, our model put on the shirt and we took ‘before’ photos.

The next day our secret shopper anonymously took the shirt into Best Care for cleaning. She reported that customer service was friendly and knowledgeable. The CSR explained that red wine wouldn’t come out in a regular laundry process and that we would perform stain removal. She explained there could be an extra charge for the time spent working on the stain. The shirt was promised for 3 day service. Three days later our Secret Shopper received an email notification that her order was ready.

At pick-up time our Secret Shopper was pleased with the results. The CSR smiled and greeted her upon entering the store. She handed over her slip and the CSR pulled it up on the computer immediately. The conveyor started turning and the shirt was hung in front of the customer. Our secret shopper inspected the item and found the red wine was removed, the two missing buttons were replaced (at no charge)  and the shirt was pressed well. Our secret shopper had an additional comment about the collar button that was replaced, it wasn’t an exact match to the other one, but she understood the shirt had no attached spare button. She felt the price was more than fair for saving the shirt, the regular shirt price plus a $5 stain removal charge. She noted that only GST/PST were added, no additional environmental fee or surcharge was added.

As passionate garment care professionals we were pleased to find out how we measured up. We plan to continue this exercise regularly to be certain our loyal customers receive the quality, service and innovation they look for in a dry cleaner.

If you have a difficult stain gently blot, do not rub, and bring it to one of our locations as soon as possible before the stain is allowed to set.

Thank you for wearing clothes!

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Have you cleaned your bedding since last summer? Bedding can last a long time if cared for properly – five to six years on average.

Unlike clothing labels, which provide instructions for how to properly care for garments, many comforters, bedspreads, duvets and pillows are sold without any instructions. Some bedding can be cleaned safely at home but larger sizes, down, silk and wool filled items should be cleaned by a professional.

Possible Problems
While bedspreads and comforters are often long-term purchases, they can be subject to some problems in use and care. Here are some common ones to know about:

  • Stains: Stains can easily occur from spillage or contact with various substances in use. Once they have contacted the fabric, they should be treated and cleaned as soon as possible. Factors affecting removal include the substance, nature of the material and the age of the stain. The multiple thickness of bedspreads and comforters may also make removal difficult.
  • Color loss: Cleaning may cause color loss some prints or dyes are not stable and may diminished in color or a print to lose its original brightness. All coordinating pieces should be dry cleaned or laundered at the same time and with the same process to prevent color variances within the set.
  • Shrinkage: Shrinkage of two to three percent or more can easily occur if the fabric is not completely preshrunk.
  • Improper construction: If comforters are not quilted with closed channels or pockets the filling material can shift in cleaning and use. Proper construction helps prevent shifting, fabric tears, and a lumpy appearance.

Preserving Your Textiles
While we are garment care experts, we also have extensive experience with all household textiles, which, in addition to bedspreads and comforters, include pillows, draperies and curtains, blankets, slipcovers, decorative pillows and rugs.

If you closed up the cabin last year without having bedding cleaned and packaged properly, we can help get you ready to enjoy sleeping in, lake life and cozy campfires!

#bestcare #garmentcare #dryclean #wetclean #bedding #comforters #duvets

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Your Order is Ready!

Did you forget about your cleaning? We can help with order ready notifications! Once you put an email address on your customer file, you will know the minute your order is ready. At Best Care we are constantly searching for ways to improve our services for our valued customers. We utilize these options available in our custom software to let you know when your items are cleaned, pressed and ready for pick up.

We know our customers are busy and want to help them save time. Order ready email notifications give you the information you need; when your order is ready for pick up, which location your items are at, and the store hours at that location.

Next time you drop off, ask your customer service representative to add your email address to your customer file. We can even add more than one email address if you want us to notify both you and your partner.

If you are just too busy to drop off or have had clothes in your trunk for weeks, don’t forget, we offer pick-up and delivery services to home, office or business.

Email us today for more information or to get set up: info@bestcaredrycleaners.com

Thank you for wearing clothes!

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Comforters, sleeping bags, coats, and other cold weather garments are often made with down or fiberfill. Both down–a natural product, and fiberfill, a polyester fill–are effective in keeping out the cold. While cleaning these items is usually not a problem, a garment with poor construction and insufficient quilting can cause the down to shift, lose shape, and become matted.

When purchasing a down or fiberfill garment, make sure that it is well quilted. Preferably, quilting stitches should run both vertically and horizontally with quilting lines about eight to 10 inches apart. Check the strength of the garment’s stitching. Poorly constructed garments with loose stitching can allow down or fiberfill to shift. This quilting may only be visible by looking inside the garment. Check for fullness of the quilted areas. Thicker filling will provide more insulation.

When cleaning, follow the care label. When in doubt, ask Best Care for help. Bulky items such as comforters and sleeping bags are often too large for home washing machines. Many coats and jackets such as Canada Goose, have attached fur or leather trims and need to be specially cleaned with delicate care.

To keep a down or fiberfill garment looking its best, clean the garment at least once during its wearing season and again before it is stored. Before storing, repair any tears, snags, or broken fasteners on the garment, to ensure that it will be ready to wear next season.

Store down and fiberfill items loose, not compressed. Allow garments to breathe–do not store in plastic bags.

For best results, bring your items to us for professional cleaning. Our specialized equipment and expertly trained staff will keep your down filled items clean and functional.

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I often get asked if our dry cleaning or wet cleaning process is hard on clothing. If I were to give you only one clothing tip it would be – that regular cleaning prolongs the life of your garments. Contrary to the belief of some, frequent cleaning does not damage clothes. Frequent cleaning extends the life of a garment by removing stains, ground-in dirt and soils.

Here’s why – As we wear our clothes they absorb perspiration, body oil, dust, food spills and odours. When these contaminants are present, they not only wear the fibres but can attract insects. Stains allowed to sit are also more difficult to remove. Ground-in dirt is abrasive, like sandpaper, causing rapid wear of fibres.

Take a look at your items after each wear, if there are visible stains or odours, have your garments cleaned before you put them away. Light coloured garments, silks and linens should be cleaned after each wear as they tend to be more vulnerable to soil. If you are unsure, a good rule to follow is to have garments cleaned before storage at the end of the season.

One more tip: Not all dry cleaners are equal. Specifically with cleaning and finishing processes – machinery, equipment maintenance, technology and solutions used are very important. Technology changes quickly in our industry. At Best Care we utilize advanced equipment and eco-friendly procedures. We love to learn about the latest in garment care and apply that knowledge every day while handling your precious clothing.

Thank you for wearing clothes! 

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Sweater Pilling got you Down?

Those pesky fuzz balls known as pills can form on garments of any material and price point, from a high-end cashmere sweater to a less expensive acrylic blend. Pilling tends to get worse with frequent wear and always seems to occur on your favorite cashmere sweater.

I recently spoke with a customer about caring for wool and cashmere sweaters. She was concerned at how little she had worn her sweaters before they started to show pilling. She had invested in very expensive garments and felt they should withstand regular wear.

I explained to her that pills form when yarn fibers in a garment become loose, break or when ends are exposed and tangle together. Sweaters often pill because of their visible yarn, but nearly any knit or woven garment has the potential to show those unsightly fuzz balls. When examining her sweaters, our customer also noticed pilling was more common under the arms and on longer sweaters around the hip area and pockets. We discussed how areas of friction accelerate pilling, for example people who wear shoulder bags notice pilling along the shoulders and from seat belt use across the chest.

Sometimes the material used may provide hints as to whether it will pill. With natural fibres like cashmere the length of fibres are particularly important. Longer fibres can be wound tighter making loose ends less likely. With today’s manufacturers trying to be price competitive many choose shorter less expensive fibres.

With temperatures dropping in Winnipeg and sweaters being the perfect thing to keep you warm, what can you do to prevent pilling? One option is to wear your favourite garment sparingly—because the more a garment is worn, the more likely it is to pill. Another option is to have it cleaned, blocked and de-pilled by your trusted professional dry cleaner. What you shouldn’t do is pull off the little balls by hand, you risk yanking the yarn it is attached to and making it worse. At Best Care we use a variety of safe, eco-friendly, effective methods to clean, block and restore knits of all types. Why not drop by one of our locations with your favourite sweater today and let us care for what you wear.

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Cleaning Processes & Clothing Care

There are various processes that can be used to clean clothes. The basics are hand washing, machine washing, and dry cleaning.

Hand Washing 
involves soaking the item in water and detergent to gently remove soils from the fabric. This method is very restrictive, and has very little or no agitation.

Machine Washing garments are cleaned in a machine with water and detergent. Bleach and/or other laundry additives may be used. The garments are subjected to mechanical action by an agitator. Although there are several different cycles available on most washing machines, they are not as gentle as hand washing.

Wet Cleaning is the profession­al process of removing soils from garments and other textile items through the use of water in specialized equipment. This equipment allows the precise control of additives (such as detergents) water level, temperature and rotation speed. Careful control of these factors is necessary to prevent shrinkage, loss of color, and fabric distortion.

Dry Cleaning uses fluids to remove soils and stains from fabric. The term “dry cleaning” is misleading; it is called dry cleaning because the fluid contains little or no water and does not penetrate the fibers like water. Common solutions currently used for dry cleaning include perchloroethylene, GreenEarth, Solvon K4 and petroleum or other hydrocarbon based solvents. In most cases, garments are cleaned and dried in the same machine — they go in dry and come out dry. This process is followed by finishing procedures using special equipment, such as steam presses.

How should you decide?

Look for a manufacturers care label attached to the garment. This should contain fabric content and recommended care instructions.  Unfortunately our years of experience have taught us that garments can be labeled incorrectly or sometimes can undergo more than one care process safely. Some manufacturers don’t take the time and expense to have each garment they produce tested for safe care processing. As garment care professionals we consider: fabric content, fabric finish, soils or stains, combination of colours, attached trims and construction. At Best Care we utilize dry cleaning, wet cleaning, stain removal and occasional hand washing to process customers garments safely. When you trust us with your garments, have confidence knowing that we use our experience and expertise to give your clothing the Best Care possible.

Thank you for wearing clothes!

#GarmentCare #BestCare #DryClean #WetClean #Laundry

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